When running a business that involves customer service, your staff become important as the face of your company. There are two quick aspects to consider to make sure you put your best foot forward – manner and uniform.
Even the friendliest employee can benefit from a little training before representing your company as a sales associate or restaurant server. Go all out and hire a professional to teach your staff the best way to interact with customers, or hand new recruits a print-out with tips on making connections. There are plenty of resources out there to improve customer interactions for any budget.
Every customer’s first impression of your business will be visual, whether they see an ad online or wander in because your storefront caught their eye. Think carefully about what your staff wears when they interact with customers, because it will affect your business. If you want to give off a casual vibe, matching t-shirts wll do the trick. If you want to present a more professional front, consider polo shirt uniforms. Companies like Sharper Uniforms can give you a wide range of affordable options, with customizations like color selection and embroidered patches to tailor the shirts to your business and how you want to represent yourself.
Both of these steps are low cost in time and money and can make a world of difference in how your customers perceive your business – which affects whether they use your business.